What we do

Volunteering is an established and integral part of the service provided for patients and staff by Cwm Taf University Health Board. It enables people from the local community to become part of the organisation, ensuring that these communities have an opportunity to support and have an input into Health Board activities. Volunteering provides benefits which are above and beyond those supplied by statutory services, and improve the quality of people’s lives. There are several volunteering schemes currently running across the Health Board:

  • Meet and Greet
  • Activity Volunteers
  • Dementia Buddies / Ward Volunteers
  • Maternity Buddies
  • Chaplaincy Volunteers

Who is it for?

Volunteering is for anyone who has time to spare and would like to support our staff and patients. As well as the difference volunteers make to others it can also have a positive impact and help you to meet new friends, improve your self confidence, develop and gain new skills, feel part of a team and make a valuable contribution.

Before committing to a voluntary role, it is important that you think about why you want to volunteer in a health care setting, and whether you are motivated and able to attend for at least 4 hours a week.

Can anyone use this service?

There is a minimum age of 17 years for the General Wards and 18 years for Maternity Wards. Meet & Greet volunteers are accepted from 16 years. Reasonable adjustments can be made to support volunteers.

What to expect

There is a robust recruitment process for volunteering at the Health Board and you will be required to:

  • Attend a recruitment event or informal interview
  • Complete an application form including contact details for references
  • Agree and sign a volunteer and confidentiality agreement
  • Complete an Occupational Health Check
  • A risk assessment may be required where necessary
  • Attend a Health Board Induction Session
  • Attend Dementia Awareness and other training sessions where appropriate
  • Attend an appointment for a DBS check (please note all criminal convictions and cautions regardless of time spent must be declared, under the terms of the police act 1997)

Contact us

You can contact the Volunteer Service by:
Telephone: 01443 744805
Email: [email protected]
Post: Volunteer Service, First Floor, Block 10, Prince Charles Hospital, Merthyr Tydfil, CF47 9DT.


Useful links

Hi, I’m Alys, I am an A-level student at Merthyr Tydfil College. I have been volunteering on Ward 12, Prince Charles Hospital, since May 2017.

This is a wonderful opportunity to spend time with patients and build relationships with staff.

This has greatly improved my confidence and helped me secure a place to study medicine in Sheffield University next year.

Meet more of our volunteers…