What we do

The ECLO service provides support for adults and children who have sight problems and their relatives and carers.

The service provides patients with opportunity to discuss their eye condition(s) or sight loss with our Eye Clinic Liaison Officer.

The service also provides information about, as well as signposting or referrals to organisations and agencies available for people affected by poor vision, such as social services, local and national charities.

Who is it for?

This service is for hospital or community eye clinic patients who live in Rhondda Cynon Taf or Merthyr Tydfil and their families, friends or carers.

The service can also provide further expertise to other healthcare professions.

Can anyone use this service?

Individuals can self-refer or you can be referred by eye clinic staff, GPs, opticians or other professions.

Opening Times

Monday to Friday 9:00am to 5:00pm


What to expect

Self-referrals or referrals from outside the eye clinics are usually made by telephone or e-mail.

Initial contact will be made by a return telephone call or e-mail.

Communication can continue through  telephone, e-mail or a face-to-face meeting.  Individuals will be provided with the information and support that they feel they want or need.

this could be to discuss your feelings and concerns, find out more about the more common eye conditions, or to find out what other services are available to you.

Onward referrals are only made with the patient’s permission.

Contact us

Sue Brooks, Eye Clinic Liaison Officer
Ysbyty Cwm Rhondda (Llwynypia)

Telephone: 07884 362834
Email: [email protected]

and Chris Reddington, Eye Clinic Liaison Officer
Prince Charles Hospital
Royal Glamorgan Hospital

Telephone: 07702 961775
E-mail: [email protected]