How do I make a general enquiry?

You can make a general enquiry by contacting headquarters on 01443 744800 or you can use the Health in Wales site to obtain the contact numbers for a particular hospital or primary care service.

Further contact information for specific services is also available on our services pages.

If you have medical query please contact your GP or the health professional involved in your care. Alternatively general medical and well-being advice can be obtained from NHS Direct.

Praise and recognition

At Cwm Taf we make every effort to give the best possible care to every one of our patients and we like to recognise our staff’s good work.

If you would like to thank a member of staff or a team that have gone above and beyond the call of duty then we have several methods which you can use to make sure they get the recognition they deserve.

Social Media

We love to hear from our patients, and social media gives us the perfect platform to ensure that everyone hears about the great service you have received. Please visit our Facebook page and/or Twitter page to leave your comments.

Send a thank you

A simple thank you goes a long way. If you would like to send a simple thank you to the Health Board or to a specific member of staff or a team then please e-mail [email protected] and we will endeavor to get your thanks to the staff involved

Recognition Awards

Do you feel that a member of staff has made a positive impact on your care? Every year we ask for patients and/or their families to nominate staff for a recognition award. Please write to the Communications Team at.

Cwm Taf University Health Board
Ynysmeurig House
Navigation Park
CF45 4SN

or email the health board at [email protected] or telephone 01443 744907/744927

Send a donation

Cwm Taf Local Health Board operates the Cwm Taf NHS General Charitable Fund [Charity number 1049765] as a vehicle to receive charitable donations from the general public. Monies from this fund can be used for a variety of charitable purposes that cover patient and staff welfare, purchase of equipment and research and education.

Individuals who wish to make a donation may do so at any General Office for the hospital of their choice. Without imposing any trust, the purpose of any donation will be recorded on the receipt issued to the donor by the General Office, and the monies where practicable will be used for the recorded purpose. Cheques should be made payable to Cwm Taf LHB.

or donate via our Just Giving page.

For both Health and Safety and operational reasons donations of equipment will not be accepted.

Make a media or press enquiry?

Media and press enquiries should be directed to the Communications Team at [email protected]

If you are calling out of hours call the senior manager on call via the switchboard on 01443 443443

To send us a letter, write to:

Communications Team
Cwm Taf Health Board
Ynysmeurig House
Navigation Park
CF45 4SN