Praise and Recognition

At Cwm Taf Morgannwg University Health Board we make every effort to give the best possible care to all of our patients, and we like to recognise our staff’s good work.

If you would like to thank a member of staff or a team that has gone above and beyond the call of duty, then we have several methods which you can use to make sure they get the recognition they deserve. They are:

Social Media

We love to hear from our patients, and social media gives us the perfect platform to ensure that everyone hears about the great service you’ve received. Please visit our Facebook page and/or Twitter page to leave your comments.

Send a Thank You

A simple thank you goes a long way. If you would like to send a thank you to our Health Board, or to a specific member of staff or a team, then please e-mail [email protected]. We will endeavour to pass on your thanks to the staff involved.

Recognition Awards

Do you feel that a member of staff has made a positive impact on your care? Every year we ask for patients and/or their families to nominate staff for a recognition award. To nominate someone, you can write to the Communications Team at:

Cwm Taf Morgannwg University Health Board
Ynysmeurig House
Navigation Park
Abercynon
RCT
CF45 4SN

Alternatively, you can email our Health Board at [email protected], or telephone 01443 744907/744927.

Send a Donation

Cwm Taf Morgannwg University Health Board operates the Cwm Taf Morgannwg NHS General Charitable Fund [Charity number: 1049765] as a vehicle to receive charitable donations from the general public. Monies from this fund can be used for a variety of charitable purposes that cover patient and staff welfare, the purchase of equipment, and research and education.

Individuals who wish to make a donation may do so at any General Office for the hospital of their choice. Without imposing any trust, the purpose of any donation will be recorded on the receipt issued to the donor by the General Office. The monies, where practicable, will be used for the recorded purpose.

Cheques should be made payable to Cwm Taf Morgannwg University Health Board. Or you can also donate via our Just Giving page.

For Health and Safety and operational reasons, donations of equipment will not be accepted.

How to Make a General Enquiry

You can make a general enquiry by contacting our headquarters on 01443 744800. Or you can use the Health in Wales site to obtain the contact numbers for a particular hospital or primary care service.

Further contact information for specific services is also available on our services pages.

If you have medical query, please contact your GP or the health professional involved in your care. Alternatively, general medical and well-being advice can be obtained from NHS Direct by dialling 111. This new, non-emergency healthcare telephone number is available in the areas of Merthyr Tydfil, Rhondda Cynon Taf and Bridgend.

If you have medical query please contact your GP or the health professional involved in your care. Alternatively general medical and well-being advice can be obtained from NHS Direct.

How to Make a Media or Press Enquiry

Media and press enquiries should be directed to the Communications Team at [email protected].

If you are calling out of hours, please phone the senior manager on call via the switchboard on 01443 443443.

To send us a letter, you can write to:

Communications Team
Cwm Taf Morgannwg University Health Board
Ynysmeurig House
Navigation Park
Abercynon
CF45 4SN