LAUNCH OF 111 SERVICE IN CWM TAF MORGANNWG

A brand new non-emergency healthcare telephone number is now available.

The new 111 service will now be available in the areas of Merthyr Tydfil and Rhondda Cynon Taf today. The number is already being used in the Bridgend area of the health board.

111 is a FREE to call number and instead of having to ring different numbers to contact NHS Direct Wales or GP out-of-hours, dialling 111 will give access to both services.

On this page you will find information on how to receive urgent care if you or a family member is unwell.

NHS Direct Wales and the Out of Hours Service now share one easy-to-remember number.

You can dial 111 if you need:

  • Urgent Care
  • GP Out of Hours Services
  • Advice
  • Health Information

111 is the new easy-to-remember shared number for NHS Direct Wales and the GP Out of Hours service that is free to call from mobiles and landlines. It is a 24 hour, 7-days-a-week service, offering guidance and care for all non-emergency urgent medical problems.

For online advice including symptom checkers and local services please visit www.nhsdirect.wales.nhs.uk.

Useful Resources

 

For urgent advice 24/7

Call 111 if it is urgent but not life threatening … including if you need urgent medical attention from your GP practice outside their normal opening hours that will not wait until the next working day.

You will be answered by a trained call handler who will take some details. The patient will be offered self-help, directed to a more appropriate service, or offered an appointment at one of our primary care centres. If the GP thinks it is necessary, a home visit may be arranged.

If you have a minor injury

The Minor Injury Unit at Ysbyty Cwm Cynon can be contacted via 01443 715200. The unit is open 9 am to 4.30 pm (Monday to Friday). The unit is closed weekends and Bank Holidays.
Address: New Road, Mountain Ash CF45 4DG
https://cwmtafmorgannwg.wales/visiting/ysbyty-cwm-cynon/

The Minor Injury Unit at Ysbyty Cwm Rhondda is open 9 am to 4.30 pm (Monday to Friday) excluding Bank Holidays. Please note, appointments have to be made for this service by ringing 01443 444 075.
https://cwmtafmorgannwg.wales/visiting/miu/

Dental Service

If you require a Dentist out of hours, please ring: 0300 123 5060.

 

Ring 999

In a life-threatening emergency e.g. breathing difficulties, suspected heart attack, heavy blood loss, serious injury, severe burns, loss of consciousness – ring 999.

 

Read our press release about the new 111 service.
English  Cymraeg

111 access for those who cannot speak or hear on the phone.
English  Cymraeg

111 Newsletter
English  Cymraeg