PATIENTS are being urged to deal with any health problems before they become urgent and before GP surgeries close for the bank holiday.

They are also being advised to check they have sufficient prescription medicines to see them through the bank holiday period but not forgetting our ongoing campaign of Your Medicines, Your Health which warns the public about stockpiling their medicine cabinet. Martin Davies, chief pharmacist, in Cwm Taf Morgannwg University Health Board, said:

“We know that there are many people who don’t take the medicines which have been prescribed for them for a number of reasons and, because they don’t want to tell their doctor, they often end up keeping these at home.

“But stockpiling medicines at home can be dangerous – to them and to other people who live in the home. We want people to take their medicines if they can and to tell us if they can’t.

“It’s also never a good idea to keep prescription medicines like antibiotics for the future, just in case.”
GP practices will be open as usual on Friday 23rd August and will be closed on Monday 26th August. They will re-open as normal on Tuesday 27th August. Patients are advised to check they have sufficient prescription medicines for the bank holiday and to deal with any routine medical problems before the GP practices close.

The Cwm Taf Morgannwg GP out-of-hours service will be operational from 6.30pm on Friday 23rd August until 8.00am Tuesday 27th August but it is designed to deal with patients with urgent medical conditions only.  Urgent medical conditions are those which cannot wait to be dealt with until the patient’s own GP surgery re-opens.

Dr Harry Hunt, Clinical Lead for the Cwm Taf Morgannwg University Health Board GP out-of-hours service, said: “Please make sure that routine problems or problems that may become urgent are dealt with by your own GP, if possible before the bank holiday.

“Visiting your own GP will be safer and better for you as your GP has access to your full health records and is supported by the GP practice staff. Also, your own GP can, if needed, arrange blood tests, X rays and referral to a hospital specialist.

“This also means the out-of-hours service will not have to deal with routine GP work and can concentrate on helping those patients who may have more urgent health problems.”

Patients who contact the Cwm Taf Morgannwg GP out of hour’s service may be given advice about self-care over the phone or they may be given an appointment for a face-to-face consultation at a primary care centre.  Those patients who are terminally ill or elderly patients who are seriously unwell will be seen at home.

Dr Hunt added: “The Cwm Taf Morgannwg GP out-of-hours service provides medical advice and treatment for urgent healthcare problems only – this means advice and treatment for problems which the patient, or their carer, feels can’t safely wait until their own GP practice is next open.

Dr Hunt also added: “And please remember, you can get advice and treatment for many minor illnesses from your local pharmacy.”

If you are suffering from diarrhoea and vomiting symptoms please do not go to A&E. The Cwm Taf Morgannwg website contains advice about how to recognise and manage symptoms. For more advice contact NHS Direct Wales on 0845 46 47.  Advice to help you stay well over the bank holiday period:

Repeat prescriptions – Help your GP to spend time on more serious cases by ordering repeat prescriptions in advance of the bank holiday.

Ask your pharmacist – local community pharmacists can provide advice and treatment for many minor or self-limiting conditions along with advice about any ongoing medication.

NHS Direct Wales – If you need information and advice about health, illness and health services (including phone numbers and opening times) to enable you to make decisions about your healthcare and that of your family, contact NHS Direct Wales on 0845 46 47.

Notes to Editors
The Cwm Taf Morgannwg out-of-hours service receives around 60,000 calls a year.
For media enquiries, please contact Sharon Draper, communications officer at Cwm Taf Morgannwg University Health Board, 01443 744 927 or email Follow us on Twitter @CwmTaf

Don’t let your health problems become urgent over the August Bank holiday