Update status: This page was last updated on 27.09.2021.

Have a question about our COVID-19 vaccine programme? See our frequently asked questions below.

On this page you will find:

  • Your frequently asked questions (scroll to the bottom)
  • The latest weekly vaccination update
  • NEW – Walk-in clinics for first and second doses – NEW opening times
  • Online booking form for first dose vaccines
  • Vaccinating children and young people 12-15 year olds

COVID-19 Vaccination Programme

For the latest on our vaccination programme please have a read of our weekly vaccination update.

The latest version (27 September 2021) is here in (English) and here in (Welsh) 

You will find the current status of each priority group one to ten and the vaccination plans for the week ahead.

NEW – All in for walk-in.

Walk in to any community vaccination centre.

Walk-In clinics at our community vaccination centres.

Our walk-in clinics are available for first and second doses.

FIRST DOSE DETAILS:

We are now accepting walk-ins from anyone aged 16 or over at our community vaccination centres for your first dose.

You must be:

  • 16 or over
  • Live in the Cwm Taf Morgannwg UHB area

SECOND DOSE DETAILS:

Over 18s can now walk-in for their second dose at any of our community vaccination centres.

Your second dose must be overdue – it has been more than eight weeks since you had your first dose.

Please note:  The current JCVI guidance only recommends a first dose for 16 and 17 year olds and so the second dose walk-in clinics are for 18s and over only.

VACCINE AVAILABLE AT WALK-INS:

Our walk-in clinics have the following vaccines available:

Monday – Thursday: Pfizer only

Friday:  Pfizer and AstraZeneca

Please pick a day that is suitable for you to get your first or second dose.

LOCATIONS AND OPENING TIMES:

All of Cwm Taf Morgannwg’s community vaccination centres are taking part in the walk-ins.

You can just drop in between 11:00 to 4:30 Monday to Friday.

Some of the centres are open at a weekend, but that will vary week to week and please check the schedule.

Full details of next week’s schedule are below.

Suggested ID would be a passport, drivers licence or a utility bill for proof of address.  ID is not essential but it does help us speed up the process.  You can still be vaccinated without ID.  Any information we take off you is health data only and is not shared.

*CTM UHB’s community vaccination centres are as follows:

  • Llantrisant CVC (Llantrisant Leisure Centre, CF72 8DJ)
  • Bridgend CVC (Ravens Court, CF31 4AP)
  • Merthyr Tydfil CVC (Merthyr Tydfil Leisure Centre, CF48 1UT)
  • Mountain Ash CVC (Cynon Valley Indoor Bowls Centre, CF45 4DA)
  • Rhondda CVC (Rhondda Sports Centre, CF41 7SY)

 

Online booking form

If you do not want to walk-in to one of our community vaccination centres – you can complete our online form to arrange an appointment.

Please complete our form below as we will make sure no one is left behind.

Click here to fill in the form:  (English link) (Welsh link)

Once completed, a member of our team will be in touch.

If you are struggling to complete the form, please call our vaccination advice line who will be happy to help.  Please note – the advice line team cannot book appointments but will assist you to fill in the form.  Their number is 01685 726 464.  Lines are open seven days a week, 9:00am to 4:30pm.

A reminder – this is for first doses only.

 

NEW – Vaccinating 12 – 15 year olds

The JCVI advises that 12-15 year olds with specific underlying health conditions that put them at risk of serious COVID-19 should be offered a vaccination.

Essentially the clinically extremely vulnerable patient group (group 4) now includes young people aged 12 and over.

The guidance continues that children and young people aged 12 years and over who are household contacts of persons who are immunosuppressed should be offered the vaccine (more detail below).

You can read more from the JCVI and Welsh Government’s response by clicking here:  Written statement: COVID-19 Vaccination – JCVI announcement on vaccinating Children & Young People (19 July 2021) | GOV.WALES

We are implementing this advice and have sent appointment letters to eligible 12 – 15 year olds with specific underlying health conditions who are now in group 4.

For clarity, 12-15 year olds are eligible for a vaccine for the following reasons:

  • Extremely vulnerable group – these are children on the shielding list, and would have received a shielding letter.
  • Children and young adults with learning disability (LD) – all children 12 years or older in our special schools are to be offered the vaccine.
  • Down syndrome – all children with this diagnosis.
  • Children with severe neuro-disability and/or neuromuscular conditions that compromise respiratory function. This includes conditions that may affect swallowing and protection of the upper airways, leading to aspiration, and reduce the ability to cough and resulting overall in increased susceptibility to respiratory infections.
  • Immunosuppression due to disease or treatment – children who meet the criteria to be included on a shielding list.

Children and young people aged 12 years and over who are household contacts of persons who are immunosuppressed should be offered a COVID-19 vaccination on the understanding that the main benefits from vaccination are related to the potential for indirect protection of their household contact who is immunosuppressed.

For this reason the parent/guardian of a child aged 12 to 15 who is a household contact should fill in the self-referral form here: Cyswllt cartref o’rgwrthimiwnydd / Household contact of immunosuppressed (office.com)

Please note – this is a Wales NHS form and when completed your details will be sent for us so we can contact you to book an appointment.

Frequently Asked Questions

Question: Who are you vaccinating?

In line with Welsh Government Vaccination Strategy (read here: COVID-19 vaccination strategy and updates | GOV.WALES ) and the Joint Committee for Vaccination and Immunisation (JCVI) priority groups (read here: Joint Committee on Vaccination and Immunisation: advice on priority groups for COVID-19 vaccination, 30 December 2020 – GOV.UK (www.gov.uk) ) we are currently vaccinating the top nine groups (the full list of priority groups is below).

We aim to have completed groups 1-9 by the middle of April and will then move on to offering the vaccine to all eligible adults in Cwm Taf Morgannwg by the end of July.  These dates all depend on vaccine supply.

The full list of priority groups is below:

 

Question: I am in one of your priority groups, when will I be contacted, where will I go for my vaccine and which vaccine will I get?

Each week in our weekly vaccination update, we provide a status update of each individual priority group.

The latest (updated 14/09/2021) is below:

  • Priority Group 1 – Residents and staff in a care home for older adults.
    • This group has been completed, while work is in place for new residents and new staff in care homes for older adults.
  • Priority Group 2a – Aged 80 and over.
    • This group has been completed, (first and second doses).
  • Priority Group 2b – Frontline health workers.
    • This group has been completed, while work is in place for new frontline NHS staff.
  • Priority Group 2c – Frontline social care workers.
    • This group has been completed, while work is in place for new frontline social care workers.
  • Priority Group 3 – Aged 75 and over.
    • This group has been completed, (first and second doses).
  • Priority Group 4a – Aged 70 and over.
    • This group has been completed, (first and second doses).
  • Priority Group 4b – Clinically extremely vulnerable individuals (those who received shielding letters).
    • This group has been completed, (first and second doses).
  • Priority Group 5 – Aged 65 and over.
    • This group has been completed, (first and second doses).
  • Priority Group 6a and b- 16 – 64 year olds with underlying health conditions and Unpaid carers
    • This group has been completed, (first and second doses).
  • Priority Group 7 – Aged 60 and over.
    • This group has been completed, (first and second doses).
  • Priority Group 8 – Aged 55 and over.
    • This group has been completed, (first and second doses).
  • Priority Group 9 – Aged 50 and over.
    • This group has been completed, (first and second doses).
  • Priority Group 10- The remaining eligible adult population.
    • Group 10a 40-49 year olds:  This group has been completed, (first and second doses).
    • Group 10b 30-39 year olds:  There are some second dose appointments for this group in our CVCs this week.  Please remember if you have not had your first dose – or you second dose is overdue (more than 8 weeks since your first) you can walk-in to any of our community vaccination centres to receive your Pfizer jab.
    • Group 10c 18-29 year olds:  There are some second dose appointments for this group in our CVCs this week.  Please remember if you have not had your first dose – or you second dose is overdue (more than 8 weeks since your first) you can walk-in to any of our community vaccination centres to receive your Pfizer jab.

Question: How do I know which priority group I am in?

The majority of the priority groups are defined by age or employment.  However, for group four and six it is worth looking at the JCVI’s definitions:  follow this link here – Joint Committee on Vaccination and Immunisation: advice on priority groups for COVID-19 vaccination, 30 December 2020 – GOV.UK (www.gov.uk) and for more detailed information on underlying health conditions follow this link to the Green book – Immunisation against infectious disease – GOV.UK (www.gov.uk) which defines, for example, the severity of asthma which would put a patient in group six.

Please note, although these two documents refer to the UK Government and Public Health England, they still apply in Wales under the vaccination strategy.

Cwm Taf Morgannwg does not decide the priority groups.

 

Question: What vaccines are you using?

We are currently using two vaccines – the Pfizer BioNtech vaccine and the Oxford-AstraZeneca vaccine – across our vaccination programme.

The Medicines and Healthcare Products Regulatory Agency (MRHA) has approved both vaccines for use in the UK.

Both are stored differently, with the Pfizer jab needing to be stored in temperatures of minus-70. That is why it is currently simpler for us to administer the Pfizer jab in our hospitals, community vaccination centres and care homes. As a Health Board, we are proud to be leading the way in Wales in taking our Pfizer vaccines into care homes.

The Oxford-AstraZeneca vaccine can be stored at normal fridge temperature, making its transportation across CTM a lot easier. That is why we selected the Oxford-AstraZeneca vaccine to be deployed in primary care, currently GP practices.  Due to supply we are also using it in our community vaccination centres (CVCs) as well as the Pfizer.

There have been recent reports about the safety of the Oxford/AstraZeneca vaccine and that blood clots are a side effect of the vaccine.

The MHRA, the UK medicines regulator, has said that there is no evidence blood clots in veins (venous thromboembolism) are caused by AstraZeneca COVID-19 vaccine.

They are also carrying out a detailed review into five cases, reported in the UK in less than 1 in a million people vaccinated, of a very rare type of blood clot in the cerebral veins with lowered platelets. This rare condition can also occur naturally, and it is not yet known if these cases are caused by the vaccine.

Advice from the MHRA, and the EMA in Europe, remains that COVID-19 vaccines are safe and effective, the benefits of the vaccines against continue to outweigh any risks, and the public people should continue to get their vaccine when invited to do so.

A third vaccine, the Moderna vaccine, has also been approved by the MHRA.  Supplies of this are expected in Wales later this year, and will be issued to two Health Boards initially.  Cwm Taf Morgannwg will continue to use the two for now, but we will update you if that changes.

 

Question: Will I get two doses of the vaccine?

You will receive two doses of the vaccine.

Your second dose will be the same vaccine as your first.

Existing data shows a high level of protection following the first dose but a second dose is required for long-term protection. It is important to get both doses.

We will not see the impact of the vaccine for some months and the pressure on the NHS will continue.  It is still essential that we all continue to play our part and follow the rules to protect each other.

You should continue to take action to prevent the spread of coronavirus: wash your hands more often, maintain social distancing, and wear a face covering where required, avoid touching surfaces others have touched, wherever possible and follow the latest rules set by Welsh Government.

 

Question: Can I choose which vaccine I have?

You cannot choose whether to receive the Pfizer or the Oxford vaccines.

Both are approved as safe and effective and recommended by the JCVI for the priority groups and the rest of the eligible adult population.

We are holding allergy clinics throughout the vaccination programme for people who may have an allergy to one of the vaccines and require the other vaccine.

The Oxford vaccine is only licensed for people who are 18 and over.  Anyone 16-plus who is in one of the top 9 priority groups will be offered the Pfizer vaccine.

 

Question: Where are you vaccinating?

We are currently vaccinating in four ‘settings’.

We are vaccinating in Cwm Taf Morgannwg’s hospitals, mainly for our frontline staff and for inpatients.

We are vaccinating in care homes for older adults, our mobile vaccination teams are offering second doses to residents and staff at the care homes.

We are vaccinating in GP practices or in clinics set up by your GP.  All 51 GP practices in our Health Board are participating in this programme.

Finally, the fourth setting is in our Community Vaccination Centres.  We have six across Cwm Taf Morgannwg.  They are located in Bridgend, Maesteg, Ystrad, Mountain Ash, Llantrisant and Merthyr Tydfil.

Question: Can I get vaccinated if am pregnant?

You can have a COVID-19 vaccine if you are pregnant or trying to get pregnant.

The JCVI updated its advice last month (April 16), saying all pregnant women should be offered the vaccine. We (CTM UHB) are now following that advice.

You will be offered the vaccine at the same time as the rest of the population, based on your age and clinical risk group.

You do not have to make the decision alone – we would encourage you to talk to your doctor or your midwife.  They will be able to discuss with you the benefits and potential risks of vaccination, based on your personal situation.

We will offer pregnant women the Pfizer-BioNTech or Moderna vaccines (note: we are not giving the Moderna vaccine at the moment) as these vaccines have been given to over 90,000 pregnant women with no safety concerns.

The information in the leaflet linked here help you make an informed decision on the COVID-19 vaccine if you are pregnant or trying to get pregnant.

Further information on COVID-19 vaccines, pregnancy and breastfeeding is available from the Royal College of Obstetricians and Gynaecologists.

I already have a COVID vaccination appointment booked

Please ring the number in your appointment letter to request an appointment with the Pfizer/BioNTech vaccine.

 

I have not yet received my invitation for COVID vaccination

It is our aim to invite everyone aged 18 and over by the end of July so please look out for your letter. When you receive it, please ring the number in your appointment letter to request an appointment with the Pfizer/BioNTech vaccine.

 

I am on the reserve list and am pregnant

If you get a call offering you an appointment at one of our community vaccination centres, please let the team know you are pregnant to request an appointment with the Pfizer/BioNTech vaccine.

 

I have previously declined my invitation for COVID vaccination but would like an appointment

If you still have your invitation letter, please ring the number in your letter to request an appointment or you can complete our cancellation/rebooking form on our website here:  COVID-19 Vaccine Information – Cwm Taf Morgannwg University Health Board.

 

Question: Can I contact the CVC or contact my GP for an appointment?

It is not possible to contact the individual community vaccination centres.  We do not have the phone lines or resources to take calls at our CVCs.  If you receive an appointment letter to attend one of our CVCs, there are contact details on that letter if you cannot make your appointment.

For other questions, please refer to these FAQs or contact our advice line by phone or email (details below).

We would politely ask you do not contact your GP to ask for an appointment.  If you are in the priority group your GP is vaccinating, the practice team will be in touch with you to offer you a first dose appointment or a second dose appointment.

 

Question: How do you decide who goes to which vaccination centre?

We have tried to offer people appointments to the community vaccination centre which is the nearest one to their home postcode or their GP surgery postcode.

For the majority this has been possible.  We do appreciate through local authority boundaries, this has not been possible for everyone, but please be assured we are trying to bring the vaccine as close to home as we can.

 

Question: I cannot make my appointment – shall I just not turn up?

We have seen a slight increase in the number of people not showing up for their vaccine appointment.  Please let us know if you will not be coming to your appointment.

We would ask you make every effort to attend your given vaccination appointment.  However, if you do not wish to have the vaccine, or cannot make your appointment date or time, please contact us on the telephone number provided on your appointment letter.

It is your choice whether to take up the offer of the vaccine or not, and if you ring to cancel your appointment, please be assured you will not be put under any pressure to have the vaccine, it just means by cancelling, we can offer your slot to someone else.

 

Question: What if I cannot get to the CVC for my appointment?

If there is no way you can get to a CVC for your appointment because of genuine transport issues, we do have a limited transport service to help.  Please contact the telephone number on your CVC appointment letter and they will be able to advise further.

 

Question: Can I come with a member of my family for their appointment and can I get a vaccine while I am there?

To try and protect everyone and reduce footfall at all of our vaccination settings, we respectfully ask that you attend your appointment alone.

However, we do recognise that some people will be unable to attend an appointment by themselves.  In these situations, vulnerable people can be accompanied by a family member, carer or friend.

You will not be able to have your vaccine, unless you have an appointment at the same time.

 

Question: Will I get a text and an email confirmation of my appointment?

If we have your correct mobile phone details you may receive a text reminder of your appointment.  You will not receive an email.

You will always have an appointment letter for one of our CVCs unless you are on our reserve list and have been contacted to come in for a short notice appointment.

 

Question: I know people in other priority groups who are being vaccinated, and yet I have heard nothing.  How can this be?

To try and get all nine priority groups vaccinated as quickly and as safely as possible, we are not solely vaccinating one priority group and then moving onto the next one.  We are vaccinating priority groups in tandem in order to offer everyone a vaccine by mid-April.

It is not possible to compare Health Boards to Health Boards or GP practices to GP practices.  All of us have different numbers of people in the various priority groups.  For example, one GP practice may have a small number of 75-79 year olds on their list, while for another GP practice in the next town, that age group could be their biggest number of patients.  It will take the latter longer to work their way through their patient group.

Please be assured that we are on target to vaccinate everyone in the timeframe set by Welsh Government, and that no-one will be left behind – everyone will be offered a vaccination.

 

Question: I have heard nothing from my GP but my friends have already had their vaccinations at their GP.  How can this be?

As in the previous question, while we understand this can make people anxious, please have confidence that we will get to you and vaccinate you as quickly and as safely as possible.

All of our primary care colleagues have played a huge role in this programme, and are have delivered more than 125,000 vaccinations while juggling their usual work.

If your friends have already had their vaccinations it could be that your GP has a larger list in your priority group, or in some cases the friends GP is under a different Health Board, and their vaccination programme is slightly different to ours.

Again, please be assured that we are on target to vaccinate everyone in the timeframe set by Welsh Government, and that no-one will be left behind – everyone will be offered a vaccination.

 

Question: I have an appointment at a CVC, but friends my age are going to their GP. Why can’t I go to my GP?

We would ask that you keep to your appointment at our community vaccination centre.  If friends your age have been offered an appointment at their GP, it is likely they have a health condition that puts them in a different priority group than you.

We have tried to reduce the amount of travelling the most vulnerable groups of our population need to do, which is why GPs are vaccinating the Over 75’s, the shielding category (group 4) and group 6- those with underlying health conditions.

 

Question: I have lost my vaccination card from my first dose appointment. What should I do?

Do not worry.  As long as you arrive at your appointment with your letter and proof of ID, our vaccination team will be able to see when you had your first dose and issue you with a new card as you have your second.  The same applies at your GP.

Please keep your vaccination card safe.

 

Question: I have received a phone call/email/text inviting me to book my COVID-19 vaccine, but I think it is a scam. What should I do?

If you receive a call you believe to be fraudulent, end the call by hanging up immediately.

If you are concerned/suspicious about an email you have received, forward the email to: [email protected] so these scams can be identified and stopped.

If you are concerned/suspicious about a text message you have received, forward the text message to the number 7726. Forwarding the message is free of charge.

When you forward the suspicious message to 7726 you will receive a reply asking for the number which sent you the suspicious text. Provide the phone number from which you received the suspicious text and Action Fraud will follow up with the mobile phone provider.

If you believe you are a victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting www.actionfraud.police.uk.

Please ensure your GP has your up to date contact details so that you can be contacted to receive the COVID-19 vaccine as soon as appropriate.

 

Question: I have heard about vaccination scams, so how do I know if a phone call/text/letter is genuine?

During the coronavirus (COVID-19) pandemic make sure you are on your guard against scams.

Scammers often make contact by email, phone calls, text messages, social media posts and even calling at your door and may ask for money.

There have been reports of scams relating to the COVID-19 vaccine.

In Wales COVID-19 vaccines will only be available through us at Cwm Taf Morgannwg University Health Board.

Remember:
•    The NHS will never ask you for your bank account or card details – the vaccine is free.
•    The NHS will never ask you for your PIN or banking password.
•    NHS staff will never arrive unannounced at your home to administer the COVID-19 vaccine.
•    The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.

If you receive a call/text/email claiming to be a COVID-19 vaccine booking line asking for your bank details or for money this is a scam. Never give out your bank details over the phone or email to an unknown, unverified source.

More information on spotting fraud and scams is available at:
https://www.gov.uk/government/publications/resources-for-raising-awareness-about-vaccine-fraud

 

Question: You still haven’t answered my question – where can I get some more advice?

Please read through the latest priority group status.  It changes weekly and has the latest information on each group.

If we have still not answered your question then please contact our vaccination advice line.

It is open seven days a week, 9:00am to 4:30pm.

The number is 01685 726464.

There is also a dedicated email address.

Please email: [email protected]

 

Public Health Wales FAQ

Below are FAQs provided by Public Health Wales and relevant to the whole vaccination programme across Wales.  Please follow this link to Public Health Wales website:  About the vaccine – Public Health Wales (nhs.wales)

Why you should get the vaccine.

Question: Why are vaccines important?

Question: I’ve had COVID-19 already/tested positive for antibodies – do I need to be vaccinated?

Question: I don’t know anyone who has had COVID-19, so why do we need a vaccine?

Question: What about treatments – are there effective ways to treat COVID-19?

Question: If I have the vaccine will I be immune for life?  Can I still catch COVID-19 after I’ve been immunised?

Question: Will the vaccination be free if I’m in a priority group?  Will it be free if I’m not?

Question: Will other measures (social distancing/face coverings/lockdowns) still apply to me if I’ve had the vaccine?

Question: I have contact with people in eligible groups, should I let them know about the vaccine?

 

Safety and efficacy of the vaccine

Question: Are blood clots a side effect of the AstraZeneca COVID-19 vaccine?

Question: I have an allergy to wasp or bee stings, can I have the vaccine?

Question: I have an allergy to penicillin or another antibiotic, can I have the vaccine?

Question: I have an allergy to nuts, or another food or drink, can I have the vaccine?

Question: What protection is provided by one dose of the COVID-19 vaccine?

Question: Can we trust a vaccine that has been rushed through?

Question: Are the vaccines effective?

Question: How will I be sure the vaccine is safe with my heart conditions?

Question: I am pregnant, can I have the vaccine?

Question: I am breastfeeding, can I have the vaccine?

Question: Does the vaccine affect fertility?

Question: Are there any side effects to the vaccine?

Question: What happens if I experience side effects/adverse or unexpected events, how do I report it?

Question: Are people going to be administering/receiving an unlicensed vaccine, and what does that mean?

Question: What is in the vaccine?  Will they have any ingredients which are unsuitable for religious groups/vegan/allergies etc.?

Question: Who can get the vaccine?

Question: Which vaccine am I going to get?

Question: Is it a live vaccine?

Question: If someone is extremely vulnerable to COVID-19 (previously asked to shield) can they stop protecting themselves once they have been vaccinated?

Question: If I have been advised to shield, should I continue to shield after I have had two doses of a COVID-19 vaccine?

 

You can also find questions on eligibility, delivery and vaccine trials on PHW’s website.

 

Latest news releases

05/01/21 – Cwm Taf Morgannwg UHB vaccinates its first patients with the new COVID-19 vaccine