Update status: This page was last updated on 02.03.2021.

COVID-19 Vaccination Programme

Here at Cwm Taf Morgannwg University Health Board, we are proud to be part of the biggest vaccination programme Wales has ever seen.

We are committed to offering a COVID-19 vaccination programme to all eligible and consenting residents and health and care sector workers in Cwm Taf Morgannwg, as quickly and as safely as possible.

We will provide a weekly bulletin on our COVID-19 vaccination programme, which you can find the latest here: CTM UHB Covid-19 Weekly Vaccination update – 01 March (English) (Welsh)


Cwm Taf Morgannwg UHB hits COVID-19 vaccination target

Cwm Taf Morgannwg University Health Board has achieved its target of giving 104,148* vaccines to the top four priority groups.

From today (February 15) phase two of the programme begins, as Cwm Taf Morgannwg will aim to offer a first dose vaccine to approximately 120,000 people who are in groups 5 to 9** by the end of April.

Running simultaneously to this, CTM’s vaccination teams and primary care colleagues will be giving second doses to residents and staff in older adult care homes, frontline health and social care workers, all of the over 70s and clinically extremely vulnerable patients.

GPs will be contacting group 5 (all those who are 65 and over) to offer them a vaccine appointment at their local surgery.

Once group 5 is finished, GPs and Cwm Taf Morgannwg will move straight on to group 6, and do the same for them.  Group 6 is defined as ‘all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk’.

Once groups 5 and 6 are complete, GPs will move onto offering second dose appointments for the over 75s and their clinically extremely vulnerable patients.

Cwm Taf Morgannwg’s mobile vaccination teams are already back out revisiting care homes for older adults and offering residents and staff their second doses.

The health board’s four existing community vaccination centres are being paused from tomorrow, February 16.  This was planned, as during this period work will begin on opening three additional community vaccination centres (CVCs) taking the total across Cwm Taf Morgannwg UHB to seven.

It has always been the Health Board’s intention to bring the vaccine closer to people’s homes, and the seven CVCs will do that.  Opening from March 1, they will be in Bridgend, Maesteg, Ystrad (Rhondda), Mountain Ash, Llantrisant, Merthyr Tydfil and Aberfan (the Aberfan CVC will open at the end of March).  Once Abercynon closes today, February 15, it will not reopen.  If you had your first dose at Abercynon, and already have a second appointment, you will receive a letter letting you know which CVC to attend.

These seven will begin by administering the second dose to frontline social care workers and the 70 to 74 year olds who all went to a CVC for their first dose.

When those groups have been completed, the CVCs will then begin to vaccinate groups 7, 8 and 9 which is all those aged 50 and over.

Cwm Taf Morgannwg’s frontline staff will be receiving their second dose in the hospital vaccination centres where they had their first.

It is the health board’s new target to complete all nine groups by the end of April.

As phase two of the programme begins, there will still be a small number of people in groups 1 to 4 that CTM has been unable to contact and would like them to be offered a vaccine appointment.

If you are one of those people, or related to someone in those groups, or know someone, maybe a friend or neighbour, please click on the link found further down this page to fill in a contact us form. Please select which group you, or the person you are filling it in on their behalf, are in: 1, 2, 3 or 4.  Within five days of filling out the form, you will be contacted and offered an appointment at one of a number of extra clinics being held across Cwm Taf Morgannwg.

For clarification, clinically extremely vulnerable individuals in group 4 (sometimes referred to as CEV) will have had an official shielding letter from Wales’ Chief Medical Officer at some point during the pandemic.

For people who have gone for an appointment and been told by a vaccinator they cannot have the Pfizer jab due to a potential reaction, you will be contacted by the health board and asked to attend a special clinic with the next fortnight.

For a detailed breakdown of the definitions of each priority group 1-9 please follow this link: Joint Committee on Vaccination and Immunisation: advice on priority groups for COVID-19 vaccination, 30 December 2020 – GOV.UK (www.gov.uk).  This also defines what underlying illnesses would put a person in group 6.

*Total number of vaccines administered at 00:01AM Monday, February 15 is 106,496 of which 2,348 are second doses.  This means 104,148 people in groups 1 to 4 have received their first dose of vaccine.

**Public Health Wales’ summary of groups 1 to 9 is below:


Important information for people in groups 1 to 4 who have yet to receive a COVID-19 vaccine appointment

By the end of this week (February 14), we want to have offered a vaccine to all of our top four priority groups.

If you are in the top four groups, by now you should have had your first dose already or have a vaccination appointment in the next couple of days.

If not, then you need to contact us.

Firstly, please double check you are in the top four groups (chart below).


If you are in group 2 and work for us (Cwm Taf Morgannwg UHB) then please contact your line manager as soon as possible.

In group 4, clinically extremely vulnerable individuals will have received a shielding letter from Wales’ Chief Medical Officer. If you do not have a shielding letter, you are not in group 4.

If you still believe you are in groups 1 to 4 and have had no contact regarding your vaccine then please click on the link below.  It will ask you to state which group you are in, and will ask you for your name, date of birth, postcode, contact number, and depending which group you are in, your GP practice and address. Please double check you provide us with the correct details to contact you.

The link below will take you to an external site hosted by our local authority partners.

Please click here -> Priority Group 1-4 Appointment Offer Follow Up – Vaccine Appointments (rctcbc.gov.uk)

Once you have completed and submitted the form you will be contacted within five days.

If you have problems accessing the online form, or are not able to complete it, then please call 01443 562264.  (Please note this number is strictly for priority groups 1-4 who have not had their first dose.)


Frequently Asked Questions

Question: Who are you vaccinating?

Answer: In line with Welsh Government Vaccination Strategy for Wales and the Joint Committee for Vaccination and Immunisation (JCVI) priority groups, we are in the first instance offering the vaccine to the top four priority groups which are:

  1. Residents and staff in a care home for older adults
  2. All those 80 years of age and over and frontline health and social care workers
  3. All those 75 years of age and over
  4. All those 70 years of age and over and clinically extremely vulnerable individuals

The full list of priority groups is below:


In our area, approximately 100,000 people are in the top four priority groups.

It is our aim to have everyone vaccinated, with at least their first dose, by mid-February 2021.

Once that target is achieved, we will then move onto the remaining priority groups (5 – 9) and second doses, which we aim to vaccinate by spring.

Then our ambition is to offer a vaccine to the rest of the eligible population by autumn, in line with Welsh Government strategy. However, this will depend on vaccine supply.


Question: How will I know when it is my turn to be offered a vaccination?

Answer: We will contact you to offer you the vaccine if you are in one of the four top priority groups.

Please do not worry, you will have been identified as being eligible through your GP practice, national shielding database, Health Board staff data, and from information provided to us by our key partners including care homes and local authorities.

We know people are keen to have the vaccine as soon as possible, and we are looking forward to seeing you.

However, we are asking for your patience in waiting to being contacted, most likely by letter or by phone, with the offer of an appointment. It will take a little time, because of the sheer numbers. Please do not worry if you hear of another GP practice already vaccinating, or someone you know in similar circumstances to you, having already received their appointment, you will be contacted, as our aim is to hit our mid-February target.

Please do not contact your GP practice, hospitals or local authorities about an appointment, they are focused on the important work of delivering the vaccines. Our weekly bulletin should provide you with any information you need.


Question: Will I get two doses?

Answer: Yes. Everyone will receive two doses of the vaccine, and you will be called back for your second dose within 12 weeks of the first dose. You will have a high level of protection after the first dose and there is more information around the science on that in the useful links below.

We are currently using two vaccines, the Pfizer BioNTech vaccine and the Oxford-AstraZeneca vaccine. There is more detail on both vaccines below.

You will receive two doses of the same vaccine. There are no plans to mix vaccines with first and second doses.


Question: Where are you vaccinating?

Answer: We are currently vaccinating in four ‘settings’. We are vaccinating in our hospitals, mainly for our frontline staff. We are vaccinating in care homes, using mobile teams to go into the care homes to protect residents and staff. Thirdly, we are vaccinating in GP Practices. All 51 GP practices in our Health Board are participating in this programme. Fourthly, we have four community vaccination centres (CVCs). They are located in Bridgend, the Rhondda, Abercynon and Merthyr Tydfil. The number of CVCs throughout Cwm Taf Morgannwg is under review, and it may be we decide to open more in our communities.

Current deployment of vaccine is as follows:

Location Vaccine Target population
GP Practices AstraZeneca 75 and over (including clinically extremely vulnerable – shielding)
Community Vaccination Centres Pfizer Health and Social Care Staff and group 4 members who are aged 70-74
Hospital Vaccination Centres Pfizer Health Board frontline clinical staff
Care Homes (round one completed) Pfizer Care Home residents and staff


Question: What vaccines are you using?

Answer: We are currently using two vaccines, the Pfizer BioNTech vaccine and the Oxford-AstraZeneca vaccine. Read more about the Oxford vaccine here. Read more about the Pfizer vaccine here.

The Medicines and Healthcare Products Regulatory Agency (MRHA) has approved both vaccines for use in the UK.
Both are stored differently, with the Pfizer jab needing to be stored in temperatures of minus-70. That is why it is currently simpler for us to administer the Pfizer jab in our hospitals, CVCs and care homes. As a health board we are proud to be leading the way in Wales in taking our Pfizer vaccines into care homes.

The Oxford-AstraZeneca vaccine can be stored at normal fridge temperature, making its transportation across CTM a lot easier. That is why we selected the Oxford-AstraZeneca vaccine to be deployed in primary care, currently GP practices.
The Moderna vaccine has also been approved by the MHRA, and supplies of this are expected in the spring. Read more about its approval here.


Question: Your 100,000 target seems ambitious?

Answer: Yes, it is ambitious, but one we are determined to achieve. There are challenges of course, and we have to be realistic that our ability to give vaccines is entirely dependent on vaccine supply. However, we believe our plan is robust, and by all of us working together we can hit the targets.

We ask you to trust us as well. We are pledging to communicate openly and transparently throughout this whole programme. We will only present the facts to you, we won’t speculate, and we will provide all our data, making sure it is as up to date as possible. Please don’t get drawn in to misinformation by people spreading rumours on social media. Please feel confident in us to use us as your trusted source. Thank you.


Question: What if I still don’t think my question has been answered here?

Answer: We have set up a dedicated helpline to try and assist you with your enquiries. It’s open Monday to Friday, 10:00am to 4:30pm.

The number is 01685 726464.

There is also a dedicated email address. This is monitored Monday to Friday, 10:00am to 4:30pm.

Please email: [email protected]

Useful links with more information

Public Health Wales has produced an excellent COVID-19 vaccination website with a lot of information on, including FAQs. It’s a really useful resource. Please find it through this link: https://phw.nhs.wales/topics/immunisation-and-vaccines/covid-19-vaccination-information/


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