Update status: This page was last updated on 11.05.2021.

Have a question about our COVID-19 vaccine programme? See our find our frequently asked questions below.

 

COVID-19 Vaccination Programme

Here at Cwm Taf Morgannwg University Health Board, we are proud to be part of the biggest vaccination programme Wales has ever seen.

We are committed to offering a COVID-19 vaccination programme to all eligible and consenting residents and health and care sector workers in Cwm Taf Morgannwg, as quickly and as safely as possible.

We will provide a weekly bulletin on our COVID-19 vaccination programme, which you can find the latest here: CTM UHB Covid-19 Weekly Vaccination update – 10 May (English) (Welsh)

 

NEW CTM COVID-19 vaccination reserve list

We have opened up our reserve list to include people aged 18 and over.

You can apply to be on our reserve list for COVID-19 vaccines – if you are:

  • Aged between 18 – 49
  • Live in Cwm Taf Morgannwg/registered to a Cwm Taf Morgannwg GP
  • Could be available at short notice for an appointment at one of our community vaccination centres

Then please follow the link (below) to answer some questions to register:

Cwm Taf Morgannwg UHB vaccination reserve list application (English link) (Welsh link)

Please note:  Being on the reserve list does not guarantee you a reserve appointment.

If you have already received a vaccination appointment from us, please do not join the reserve list.

 

NEW Getting vaccinated if you are pregnant

You can have a COVID-19 vaccine if you are pregnant or trying to get pregnant.

The JCVI updated its advice last month (April 16), saying all pregnant women should be offered the vaccine. We (CTM UHB) are now following that advice.

You will be offered the vaccine at the same time as the rest of the population, based on your age and clinical risk group.

You do not have to make the decision alone – we would encourage you to talk to your doctor or your midwife.  They will be able to discuss with you the benefits and potential risks of vaccination, based on your personal situation.

We will offer pregnant women the Pfizer-BioNTech or Moderna vaccines (note: we are not giving the Moderna vaccine at the moment) as these vaccines have been given to over 90,000 pregnant women with no safety concerns.

The information in the leaflet linked here help you make an informed decision on the COVID-19 vaccine if you are pregnant or trying to get pregnant.

Further information on COVID-19 vaccines, pregnancy and breastfeeding is available from the Royal College of Obstetricians and Gynaecologists.

Your CTM UHB vaccination appointment questions:

I already have a COVID vaccination appointment booked

Please ring the number in your appointment letter to request an appointment with the Pfizer/BioNTech vaccine.

 

I have not yet received my invitation for COVID vaccination

It is our aim to invite everyone aged 18 and over by the end of July so please look out for your letter. When you receive it, please ring the number in your appointment letter to request an appointment with the Pfizer/BioNTech vaccine.

 

I am on the reserve list and am pregnant

If you get a call offering you an appointment at one of our community vaccination centres, please let the team know you are pregnant to request an appointment with the Pfizer/BioNTech vaccine.

 

I have previously declined my invitation for COVID vaccination but would like an appointment

If you still have your invitation letter, please ring the number in your letter to request an appointment or you can complete our cancellation/rebooking form on our website here:  COVID-19 Vaccine Information – Cwm Taf Morgannwg University Health Board.

 

For people in priority groups 1-9 who are yet to receive a COVID-19 vaccine appointment

If you are in one of the nine priority groups, then by now you should have had your first dose already or have a vaccination appointment already made.

If not, then we are now asking you to contact us.

Firstly, please double check you are in the nine groups (chart below).  If you are not sure please check the priority group status in the FAQs (further down this page), which identify the additional groups added to 1-9, for example, unpaid carers and people with learning disabilities.

If you still believe you are in groups 1 to 9 and have had no contact regarding your first dose vaccine then please click on the link below.  It will ask you to state which group you are in, and will ask you for your name, date of birth, postcode, contact number, and depending which group you are in, your GP practice and address. Please double check you provide us with the correct details to contact you.

Please click here -> Priority Group 1-9 First dose vaccine appointments (English link) (Welsh link)

Once you have completed and submitted the form you will be contacted within five days.

Please note this form is strictly for priority groups 1-9 who have not had their first dose appointment.

 

Cancel or reschedule your community vaccination centre appointment here

If you have received an appointment letter to attend one of our six community vaccination centres, we would encourage you to stick to your date and time and take up the offer.

However, if you do not wish to be vaccinated you can now cancel your appointment using the form below.  Alternatively, if there is no way you can make your allotted appointment, but you still wish to receive the vaccine, you can also ask for a new appointment.

We thank you in advance for letting us know as this way we can make sure your appointment is allocated to someone else and no vaccine is wasted.  Thank you.

Please click here to cancel/or reschedule an appointment:

(English) (Welsh version to follow)

 

Frequently Asked Questions

Question: Who are you vaccinating?

In line with Welsh Government Vaccination Strategy (read here: COVID-19 vaccination strategy and updates | GOV.WALES ) and the Joint Committee for Vaccination and Immunisation (JCVI) priority groups (read here: Joint Committee on Vaccination and Immunisation: advice on priority groups for COVID-19 vaccination, 30 December 2020 – GOV.UK (www.gov.uk) ) we are currently vaccinating the top nine groups (the full list of priority groups is below).

We aim to have completed groups 1-9 by the middle of April and will then move on to offering the vaccine to all eligible adults in Cwm Taf Morgannwg by the end of July.  These dates all depend on vaccine supply.

The full list of priority groups is below:

 

Question: I am in one of your priority groups, when will I be contacted, where will I go for my vaccine and which vaccine will I get?

Each week in our weekly vaccination update, we provide a status update of each individual priority group.

The latest (updated 10/05/2021) is below:

  • Priority Group 1 – Residents and staff in a care home for older adults.
    • This group has been completed, while work is in place for new residents and new staff in care homes for older adults.
  • Priority Group 2a – Aged 80 and over.
    • This group has been completed with today’s figures showing 86% of this group has received their first and second doses. This group predominately had their first vaccine – the Oxford/AstraZeneca – through their GP practice.
  • Priority Group 2b – Frontline health workers.
    • The majority of this group is now fully vaccinated having received their second doses.  If you do not have an appointment for dose 2 – and work for Cwm Taf Morgannwg UHB, please contact your line manager or the DGH’s vaccination teams direct.  If you work for CTM but are yet to have your first vaccination, then please contact us through our online form.  We have sent letters to all our staff who are yet to receive their first dose.
  • Priority Group 2c – Frontline social care workers.
    • The majority of social care workers received their first doses of the Pfizer vaccine in one of our community vaccination centres.  The latest figures show 82% of this group are now fully vaccinated.
  • Priority Group 3 – Aged 75 and over.
    • This group has been completed with today’s figures showing 89% of this group has received their first and second doses. This group predominately had their first vaccine – the Oxford/AstraZeneca – through their GP practice.
  • Priority Group 4a – Aged 70 and over.
    • 92% of this group have now received their second dose at one of our CVCs.  This group is now completed.
  • Priority Group 4b – Clinically extremely vulnerable individuals (those who received shielding letters).
    • This group predominately had their first vaccine – the Oxford/AstraZeneca – through their GP practice.  There are a small number of people in this group still to receive their second dose and will be contacted by their GP.  77% of group 4b have already received their second dose and are fully vaccinated.
  • Priority Group 5 – Aged 65 and over.
    • This group was being vaccinated by their GPs with their first dose, receiving the Oxford/AstraZeneca vaccine.  We are now inviting this group back to their surgery for their second dose.  Your GP will be in touch to offer you an appointment.  Nearly 50% of this group are now fully vaccinated.
  • Priority Group 6a – 16 – 64 year olds with underlying health conditions**
    • This group was being vaccinated by their GPs with their first dose, receiving the Oxford/AstraZeneca vaccine.  GPs are currently inviting groups 4 and 5 in for their second doses, and will shortly be asking this group to come in for their second dose.
  • Priority Group 6b – Unpaid carers.
    • Following the online eligibility form for unpaid carers, we now believe we have offered a vaccine appointment at one of our community vaccination centres to everyone who has made themselves known to us through the form.  If you are in this group and have not heard from us regarding your first dose, then please fill in our groups 1-9 online form.  You will find it on our website here:  COVID-19 Vaccine Information – Cwm Taf Morgannwg University Health Board.  Please supply us with your details, then one of our team can contact you (by letter or phone) to make an appointment.
  • Priority Group 7 – Aged 60 and over.
    • This priority group was being vaccinated at one of our community vaccination centres. We believe we have now offered everyone a first dose vaccine appointment.  If you are in this group and have not heard from us regarding your first dose, then please fill in our groups 1-9 online form.  You will find it on our website here:  COVID-19 Vaccine Information – Cwm Taf Morgannwg University Health Board.  Please supply us with your details, then one of our team can contact you (by letter of phone) to make an appointment.
  • Priority Group 8 – Aged 55 and over.
    • This priority group was being vaccinated at one of our community vaccination centres. We believe we have now offered everyone a first dose vaccine appointment.  If you are in this group and have not heard from us regarding your first dose, then please fill in our groups 1-9 online form.  You will find it on our website here:  COVID-19 Vaccine Information – Cwm Taf Morgannwg University Health Board.  Please supply us with your details, then one of our team can contact you (by letter of phone) to make an appointment.
  • Priority Group 9 – Aged 50 and over.
    • This priority group was being vaccinated at one of our community vaccination centres.  We believe we have now offered everyone a first dose vaccine appointment.  If you are in this group and have not heard from us regarding your first dose, then please fill in our groups 1-9 online form.  You will find it on our website here:  COVID-19 Vaccine Information – Cwm Taf Morgannwg University Health Board.  Please supply us with your details, then one of our team can contact you (by letter of phone) to make an appointment.
  • Priority Group 10 – The remaining eligible adult population.
    • We still have some 40-49 year olds to vaccinate in our community vaccination centres.  The majority of people being vaccinated this week in our CVCs will be 30-39 year olds.  We still have some appointment letters to send out to this age group but in the next ten days should have sent letters to everyone in this age group.  If you have already received an appointment from us, please do not apply to be on our reserve list as your appointment will not be brought forward in this way. Our community vaccination centres will also vaccinate the people in priority groups 1-9 who have filled in our ‘nobody will be left behind’ online form, and will continue to utilise our reserve list (people aged 18-49 year olds) to fill no show appointments and ensure no vaccine is wasted.

 

Question: How do I know which priority group I am in?

The majority of the priority groups are defined by age or employment.  However, for group four and six it is worth looking at the JCVI’s definitions:  follow this link here – Joint Committee on Vaccination and Immunisation: advice on priority groups for COVID-19 vaccination, 30 December 2020 – GOV.UK (www.gov.uk) and for more detailed information on underlying health conditions follow this link to the Green book – Immunisation against infectious disease – GOV.UK (www.gov.uk) which defines, for example, the severity of asthma which would put a patient in group six.

Please note, although these two documents refer to the UK Government and Public Health England, they still apply in Wales under the vaccination strategy.

Cwm Taf Morgannwg does not decide the priority groups.

 

Question: What vaccines are you using?

We are currently using two vaccines – the Pfizer BioNtech vaccine and the Oxford-AstraZeneca vaccine – across our vaccination programme.

The Medicines and Healthcare Products Regulatory Agency (MRHA) has approved both vaccines for use in the UK.

Both are stored differently, with the Pfizer jab needing to be stored in temperatures of minus-70. That is why it is currently simpler for us to administer the Pfizer jab in our hospitals, community vaccination centres and care homes. As a Health Board, we are proud to be leading the way in Wales in taking our Pfizer vaccines into care homes.

The Oxford-AstraZeneca vaccine can be stored at normal fridge temperature, making its transportation across CTM a lot easier. That is why we selected the Oxford-AstraZeneca vaccine to be deployed in primary care, currently GP practices.  Due to supply we are also using it in our community vaccination centres (CVCs) as well as the Pfizer.

There have been recent reports about the safety of the Oxford/AstraZeneca vaccine and that blood clots are a side effect of the vaccine.

The MHRA, the UK medicines regulator, has said that there is no evidence blood clots in veins (venous thromboembolism) are caused by AstraZeneca COVID-19 vaccine.

They are also carrying out a detailed review into five cases, reported in the UK in less than 1 in a million people vaccinated, of a very rare type of blood clot in the cerebral veins with lowered platelets. This rare condition can also occur naturally, and it is not yet known if these cases are caused by the vaccine.

Advice from the MHRA, and the EMA in Europe, remains that COVID-19 vaccines are safe and effective, the benefits of the vaccines against continue to outweigh any risks, and the public people should continue to get their vaccine when invited to do so.

A third vaccine, the Moderna vaccine, has also been approved by the MHRA.  Supplies of this are expected in Wales later this year, and will be issued to two Health Boards initially.  Cwm Taf Morgannwg will continue to use the two for now, but we will update you if that changes.

 

Question: Will I get two doses of the vaccine?

You will receive two doses of the vaccine.

Your second dose will be the same vaccine as your first.

Existing data shows a high level of protection following the first dose but a second dose is required for long-term protection. It is important to get both doses.

We will not see the impact of the vaccine for some months and the pressure on the NHS will continue.  It is still essential that we all continue to play our part and follow the rules to protect each other.

You should continue to take action to prevent the spread of coronavirus: wash your hands more often, maintain social distancing, and wear a face covering where required, avoid touching surfaces others have touched, wherever possible and follow the latest rules set by Welsh Government.

 

Question: Can I choose which vaccine I have?

You cannot choose whether to receive the Pfizer or the Oxford vaccines.

Both are approved as safe and effective and recommended by the JCVI for the priority groups and the rest of the eligible adult population.

We are holding allergy clinics throughout the vaccination programme for people who may have an allergy to one of the vaccines and require the other vaccine.

The Oxford vaccine is only licensed for people who are 18 and over.  Anyone 16-plus who is in one of the top 9 priority groups will be offered the Pfizer vaccine.

 

Question: Where are you vaccinating?

We are currently vaccinating in four ‘settings’.

We are vaccinating in Cwm Taf Morgannwg’s hospitals, mainly for our frontline staff and for inpatients.

We are vaccinating in care homes for older adults, our mobile vaccination teams are offering second doses to residents and staff at the care homes.

We are vaccinating in GP practices or in clinics set up by your GP.  All 51 GP practices in our Health Board are participating in this programme.

Finally, the fourth setting is in our Community Vaccination Centres.  We have six across Cwm Taf Morgannwg.  They are located in Bridgend, Maesteg, Ystrad, Mountain Ash, Llantrisant and Merthyr Tydfil.

 

Question: Can I contact the CVC or contact my GP for an appointment?

It is not possible to contact the individual community vaccination centres.  We do not have the phone lines or resources to take calls at our CVCs.  If you receive an appointment letter to attend one of our CVCs, there are contact details on that letter if you cannot make your appointment.

For other questions, please refer to these FAQs or contact our advice line by phone or email (details below).

We would politely ask you do not contact your GP to ask for an appointment.  If you are in the priority group your GP is vaccinating, the practice team will be in touch with you to offer you a first dose appointment or a second dose appointment.

 

Question: How do you decide who goes to which vaccination centre?

We have tried to offer people appointments to the community vaccination centre which is the nearest one to their home postcode or their GP surgery postcode.

For the majority this has been possible.  We do appreciate through local authority boundaries, this has not been possible for everyone, but please be assured we are trying to bring the vaccine as close to home as we can.

 

Question: I cannot make my appointment – shall I just not turn up?

We have seen a slight increase in the number of people not showing up for their vaccine appointment.  Please let us know if you will not be coming to your appointment.

We would ask you make every effort to attend your given vaccination appointment.  However, if you do not wish to have the vaccine, or cannot make your appointment date or time, please contact us on the telephone number provided on your appointment letter.

It is your choice whether to take up the offer of the vaccine or not, and if you ring to cancel your appointment, please be assured you will not be put under any pressure to have the vaccine, it just means by cancelling, we can offer your slot to someone else.

 

Question: What if I cannot get to the CVC for my appointment?

If there is no way you can get to a CVC for your appointment because of genuine transport issues, we do have a limited transport service to help.  Please contact the telephone number on your CVC appointment letter and they will be able to advise further.

 

Question: Can I come with a member of my family for their appointment and can I get a vaccine while I am there?

To try and protect everyone and reduce footfall at all of our vaccination settings, we respectfully ask that you attend your appointment alone.

However, we do recognise that some people will be unable to attend an appointment by themselves.  In these situations, vulnerable people can be accompanied by a family member, carer or friend.

You will not be able to have your vaccine, unless you have an appointment at the same time.

 

Question: Will I get a text and an email confirmation of my appointment?

If we have your correct mobile phone details you may receive a text reminder of your appointment.  You will not receive an email.

You will always have an appointment letter for one of our CVCs unless you are on our reserve list and have been contacted to come in for a short notice appointment.

 

Question: I know people in other priority groups who are being vaccinated, and yet I have heard nothing.  How can this be?

To try and get all nine priority groups vaccinated as quickly and as safely as possible, we are not solely vaccinating one priority group and then moving onto the next one.  We are vaccinating priority groups in tandem in order to offer everyone a vaccine by mid-April.

It is not possible to compare Health Boards to Health Boards or GP practices to GP practices.  All of us have different numbers of people in the various priority groups.  For example, one GP practice may have a small number of 75-79 year olds on their list, while for another GP practice in the next town, that age group could be their biggest number of patients.  It will take the latter longer to work their way through their patient group.

Please be assured that we are on target to vaccinate everyone in the timeframe set by Welsh Government, and that no-one will be left behind – everyone will be offered a vaccination.

 

Question: I have heard nothing from my GP but my friends have already had their vaccinations at their GP.  How can this be?

As in the previous question, while we understand this can make people anxious, please have confidence that we will get to you and vaccinate you as quickly and as safely as possible.

All of our primary care colleagues have played a huge role in this programme, and are have delivered more than 125,000 vaccinations while juggling their usual work.

If your friends have already had their vaccinations it could be that your GP has a larger list in your priority group, or in some cases the friends GP is under a different Health Board, and their vaccination programme is slightly different to ours.

Again, please be assured that we are on target to vaccinate everyone in the timeframe set by Welsh Government, and that no-one will be left behind – everyone will be offered a vaccination.

 

Question: I have an appointment at a CVC, but friends my age are going to their GP. Why can’t I go to my GP?

We would ask that you keep to your appointment at our community vaccination centre.  If friends your age have been offered an appointment at their GP, it is likely they have a health condition that puts them in a different priority group than you.

We have tried to reduce the amount of travelling the most vulnerable groups of our population need to do, which is why GPs are vaccinating the Over 75’s, the shielding category (group 4) and group 6- those with underlying health conditions.

 

Question: I have lost my vaccination card from my first dose appointment. What should I do?

Do not worry.  As long as you arrive at your appointment with your letter and proof of ID, our vaccination team will be able to see when you had your first dose and issue you with a new card as you have your second.  The same applies at your GP.

Please keep your vaccination card safe.

 

Question: I have received a phone call/email/text inviting me to book my COVID-19 vaccine, but I think it is a scam. What should I do?

If you receive a call you believe to be fraudulent, end the call by hanging up immediately.

If you are concerned/suspicious about an email you have received, forward the email to: [email protected] so these scams can be identified and stopped.

If you are concerned/suspicious about a text message you have received, forward the text message to the number 7726. Forwarding the message is free of charge.

When you forward the suspicious message to 7726 you will receive a reply asking for the number which sent you the suspicious text. Provide the phone number from which you received the suspicious text and Action Fraud will follow up with the mobile phone provider.

If you believe you are a victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting www.actionfraud.police.uk.

Please ensure your GP has your up to date contact details so that you can be contacted to receive the COVID-19 vaccine as soon as appropriate.

 

Question: I have heard about vaccination scams, so how do I know if a phone call/text/letter is genuine?

During the coronavirus (COVID-19) pandemic make sure you are on your guard against scams.

Scammers often make contact by email, phone calls, text messages, social media posts and even calling at your door and may ask for money.

There have been reports of scams relating to the COVID-19 vaccine.

In Wales COVID-19 vaccines will only be available through us at Cwm Taf Morgannwg University Health Board.

Remember:
•    The NHS will never ask you for your bank account or card details – the vaccine is free.
•    The NHS will never ask you for your PIN or banking password.
•    NHS staff will never arrive unannounced at your home to administer the COVID-19 vaccine.
•    The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.

If you receive a call/text/email claiming to be a COVID-19 vaccine booking line asking for your bank details or for money this is a scam. Never give out your bank details over the phone or email to an unknown, unverified source.

More information on spotting fraud and scams is available at:
https://www.gov.uk/government/publications/resources-for-raising-awareness-about-vaccine-fraud

 

Question: You still haven’t answered my question – where can I get some more advice?

Please read through the latest priority group status.  It changes weekly and has the latest information on each group.

If we have still not answered your question then please contact our vaccination advice line.

It is open seven days a week, 9:00am to 4:30pm.

The number is 01685 726464.

There is also a dedicated email address.

Please email: [email protected]

 

Public Health Wales FAQ

Below are FAQs provided by Public Health Wales and relevant to the whole vaccination programme across Wales.  Please follow this link to Public Health Wales website:  About the vaccine – Public Health Wales (nhs.wales)

Why you should get the vaccine.

Question: Why are vaccines important?

Question: I’ve had COVID-19 already/tested positive for antibodies – do I need to be vaccinated?

Question: I don’t know anyone who has had COVID-19, so why do we need a vaccine?

Question: What about treatments – are there effective ways to treat COVID-19?

Question: If I have the vaccine will I be immune for life?  Can I still catch COVID-19 after I’ve been immunised?

Question: Will the vaccination be free if I’m in a priority group?  Will it be free if I’m not?

Question: Will other measures (social distancing/face coverings/lockdowns) still apply to me if I’ve had the vaccine?

Question: I have contact with people in eligible groups, should I let them know about the vaccine?

 

Safety and efficacy of the vaccine

Question: Are blood clots a side effect of the AstraZeneca COVID-19 vaccine?

Question: I have an allergy to wasp or bee stings, can I have the vaccine?

Question: I have an allergy to penicillin or another antibiotic, can I have the vaccine?

Question: I have an allergy to nuts, or another food or drink, can I have the vaccine?

Question: What protection is provided by one dose of the COVID-19 vaccine?

Question: Can we trust a vaccine that has been rushed through?

Question: Are the vaccines effective?

Question: How will I be sure the vaccine is safe with my heart conditions?

Question: I am pregnant, can I have the vaccine?

Question: I am breastfeeding, can I have the vaccine?

Question: Does the vaccine affect fertility?

Question: Are there any side effects to the vaccine?

Question: What happens if I experience side effects/adverse or unexpected events, how do I report it?

Question: Are people going to be administering/receiving an unlicensed vaccine, and what does that mean?

Question: What is in the vaccine?  Will they have any ingredients which are unsuitable for religious groups/vegan/allergies etc.?

Question: Who can get the vaccine?

Question: Which vaccine am I going to get?

Question: Is it a live vaccine?

Question: If someone is extremely vulnerable to COVID-19 (previously asked to shield) can they stop protecting themselves once they have been vaccinated?

Question: If I have been advised to shield, should I continue to shield after I have had two doses of a COVID-19 vaccine?

 

You can also find questions on eligibility, delivery and vaccine trials on PHW’s website.

 

Latest news releases

05/01/21 – Cwm Taf Morgannwg UHB vaccinates its first patients with the new COVID-19 vaccine