Specialist services for children and young people with mental health difficulties have gone from strength from strength during the COVID19 pandemic, with staff going above and beyond the call of duty to ensure safe and timely services for families.
The Community Children’s Nursing Team (CCNT) in Cwm Taf Morgannwg University Health Board are currently undertaking a pilot service to support Care Closer to Home for children & young people in the areas of Merthyr Tydfil and Rhondda Cynon Taff.
Cwm Taf Morgannwg University Health Board has today launched CERi.
CERi is a virtual agent (virtual artificial intelligence system) that can be used to answer Coronavirus queries from any digital device.
Community patients across Cwm Taf Morgannwg are benefiting from a smoother service and increased safety, with the introduction of innovative scheduling software that matches patient need with nursing skill.